On 8/6/23 07:19, Tomoo Nomura wrote:

Hello,

The packaged driver includes only printer driver. You need to install a scanner driver.
You printer may be DCP-J526N, not 562N. The driver can be downloaded from
https://support.brother.co.jp/j/b/downloadend.aspx?c=jp&lang=ja&prod=dcpj526n&os=128&dlid=dlf105404_000&flang=1001&type3=566
The site also has a printer driver. I recommend you to use this one.

Good luck !
Tomoo

On 8/6/23 00:07, A_Man_Without_Clue wrote:

Hi all,

Having problem with the printer, Brother DCP-j562N

Bookworm, CUPS 2.4.2

The printer is connected to the network.
Now, after the fresh install of bookworm, I was able to install the printer with CUPS, "Brother DCP-J562N, driverless, cups-filters 1.28.17". and it worked.

However after I connect the the printer via USB in order to use its scanner, for some reason it lost the connection to the printer saying "unable to locate the printer".
 Now, i tried to install the printer as local USB connected, the CUPS list the Brother printer and installs it but I cannot print the document at all.

So I deleted listed printers( both USB connected local and network printer no longer finds Brother printer...

Does anybody know any method to add the Brother printer somehow?

Appreciate your help.

M.W.C.
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Thank you for your suggestion.

However my printer is in fact, Brother DCP-J562N, 8 year or older printer.

I did install the scanner driver I DLed from Brother's site and it is working fine.
 The problem is the printer. Brother only offers 32-bit driver and have not updated for couple of years.

I had no problem at all until Buster.

Thing is that I could see Brother printed listed under the network printer before but now it is not even listed when I try to install under CUP.

If I connect printer with USB, the name appears under the local printer but I don't get it work.


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-- 
************** Nomura Technical Management Office **************
 Tomoo Nomura      nomura@tmo.co.jp       
    Phone: +81-78-797-0240 Fax: +81-50-5329-9329
 Nomura Technical Management Office. http://www.tmo.co.jp/
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